Quick Answers


We don't clean your room every day during your stay. This helps us keep our prices low, and it's also good for the environment! If you wish to have your room cleaned more often you can request it for a small fee or extra toiletry, please come visit us at the Host Office.


Streetparking is available, see nearby signs for more information (free on Sundays).
Parking Antwerp Shopping Prices starting at €2,30 per hour, €18,00 for 24 hours. Not suitable for tall cars.
Parking Meir-Opera Prices starting at €2,70 per hour, €19,90 for 24 hours. Not suitable for tall cars.
Park + Ride Luchtball Outside the center of Antwerp, only 1€/day. End line of Tram 1.


Available for rental in our Citybox Host Office.

Store luggage?

You can store luggage with us in our luggage room. Luggage is stored at your own risk.

I need a HUMAN!!!

You can find us in our Citybox Host Office, just around our check in / check out terminals. Or give us a call at: +32 471 97 71 42. Still no one? Press the button at the entrance door and a host will appear like magic!

You want some breakfast?

You can find delicious "a la carte" options for breakfast and snacks at our partner café Grand Mangeur, right behind you!

Airconditioner not working?

If your airconditioner is not working, check if there is a lock sign on the thermostat. If yes, you must close the window! It only works with the windows closed (the environment thanks you!). If persists, don't hesitate to ask our hosts!